Schöffel: Digital field service
Overview in 30 seconds
About the project
Holistic processes in the cloud and an offline application for the field sales force. Orders, contract signings and delivery process from one user-friendly system.
Requirements
Uniform information platform for customer, product and sales data
Mobile and offline availability
Connectivity between CRM and ERP systems throughout the ordering process
Customer benefits
Easy documentation of sales and customer activities
Recording of orders with automatic forwarding to logistics
Sales automation for visit reports and task distribution
Why Salesforce & Salesfive
With over 200 employees, the Schöffel Group is one of the leading companies for outdoor and ski clothing in the German-speaking region. Digitization is part of the strategy - so the next step should be to digitize sales.
With flexible solutions and open interfaces, Salesforce is the right system for Schöffel - Salesfive with development experts and the right solution paths is the perfect partner.
Salesforce by Salesfive: Our solution
Implementation of the Sales Cloud
Integration of the ERP system and the PIM database
Development of the B2B order mask
Reporting and dashboards
Roles and rights system
Possibility of product evaluation / feedback by sales staff
The advantages for Schöffel:
Increasing the completion rate
Faster processing of the sale
Increased efficiency through automation
Reduction of the error rate for orders
Simplification of the feedback process between sales and product development
That's according to Markus Baumann, Director Sales Operations, Schöffel:
Innovation is part of our tradition. In this context, digitalization is an essential part of our strategy. Thanks to the partnership with Salesfive, we are once again taking an important step forward, also in the interests of our customers.
Success stories start at this point
Would you like to build on Schöffel's success? Then let's talk!
