30 seconds summary
Short and simple
Recording and tracking of all customer interactions and perfect illustration of sales processes by implementing and merging Service Cloud and Sales Cloud.
- Structured data sources and processes in the CRM system
- Replacement of the previous CRM system with a scalable system
- Increase in efficiency with the help of a uniform database containing all relevant customer data
- Ability to respond to service requests faster by summarizing the complete customer communication
- Manual data entry replaced by automation of service processes and ticket system
About the project
GermanPersonnel e-search GmbH stands for performance-based recruiting via target group-relevant and high-reach media channels.
Since September 2019, our project team has been working with GermanPersonnel on a replacement
of the previous CRM system. Salesfive did not only implement the system, but also optimizes the processes in cooperation with GermanPersonnel.
Salesforce Training by
Our Salesforce solution
- Implementation of the Sales Cloud and Service Cloud
- Restructuring of data sources
- Joint optimization of processes
- Creation of a unified database in one system
in one system
The advantage for GermanPersonnel
- Uniform database with structured data in a holistic system
- Increased customer experience through
- process optimization and automation thanks to Sales and Service Cloud
- “Single source of truth” solution for all customer issues
“The customized solution of Salesfive allows us to work faster and more efficiently. Our data is put together in one place and we have the perfect 360-degree view we were looking for.”
Other success stories
This is how we have already been able to help other customers
One system for all: Salesforce for sales, business development and project management. Automation along the sales process and clear structures enable optimal scaling in the new business field.
- Sales Cloud
Introduction of the Sales Cloud. All information clearly arranged in one system guarantees an easy and professional handling with the customers.
- Sales Cloud