A uniform data basis for Ottonova
Overview in 30 seconds
About the project
To ensure maximum data security, the data silos were dissolved. The result is a uniform database with a high security standard and transparent processes.
Requirements
Linking the internal backend and the Ottonova app with the new sales software
Ensuring the highest level of data security
Clear system for all information
Customer benefits
360-degree view of all customer data thanks to integration of the Ottonova app
Increased work performance due to optimized internal communication channels and seamless data flow
Why Salesforce & Salesfive
As a digital private health insurance company, Ottonova is a pioneer in the field of health insurance of the future.
The insurer has a vision - more transparency, better collaboration and secure handling of sensitive customer data. With our industry experience and expertise in integrating and migrating data at the highest security level, we were the perfect partner.
Salesforce by Salesfive: Our solution
Implementation of the Sales Cloud
Secure integration of the internal backend through custom-fit software development
Migration of sensitive customer data thanks to encryption
On-site product training and careful hypercare phase
The advantages for Ottonova:
Sales strategy systematized and structured
Customization and optimization of the customer journey
Interface to Ottonova app creates an overview of all customer data
Better overview through central customer management system
Success stories start at this point
Would you like to build on Ottonova's success? Then let's talk!
