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Success story

Neven Subotic Foundation

30 seconds summary

Short and simple

A central system for all donor and project data. Offer personalized fundraising campaigns via the website and handle them in Salesforce as a new way to organize projects.


  • A central system for all data of supporters, donations and the associated projects
  • Processing of donations via the website usiing one main system
  • Increased efficiency concerning the management of individual projects

Customer benefits

  • Increase productivity vith a perfect all-round view of all data
  • Target campaigns to reach even more people due to custom web application development
  • Customize reports according to donor or project thanks to simple drag-and-drop configuration
  • Work more efficiently with customized user roles that enable a segmented view of data records 

About the project

Why Salesforce
& Salesfive

With the motto “Donate 100% Future”, the Neven Subotic Foundation has made it their mission to give people in poorest regions of the world permanent access to clean drinking water.

After the old software was limited in features, Neven Subotic chose the Salesforce Nonprofit Success Pack with Sales Cloud and Salesfive as partners. Our implementation and consulting services were performed free of charge.

The special feature

Fundraising directly via the website

To offer everyone the opportunity to become a benefactor with just a few clicks, our developers designed a web application for easy processing of donations directly via the website. Now it’s possible for supporters to start and share personalized donation campaigns.

This allows occasions, e.g. birthdays, to be a perfect possibility for private fundraising together with friends and family. This action is automatically handled and managed in Salesforce. As soon as a payment is received, it is assigned to the campaign in Salesforce and the donation target is adjusted on the website.

The result

Salesforce by

Donation management in Salesforce: work more efficiently on the basis of a uniform database.

Our Salesforce solution

  • Implementation of the Sales Cloud as part of the NonProfit Success Pack.
  • Integration of a WordPress plugin to document payments via website directly in Salesforce
  • Set up of an acknowledgement process
    Development of a PDF generator from Google


The advantage for the Neven Subotic Stiftung

  • Creating individual reports for supporters and projects creates transparency and trust
  • Hiding unnecessary data and information simplifies the work process
  • Automated processing of donations including payment and acknowledgment processes increases efficiency
  • Segmentation of donor data to ensure an individualized approach

“The Sales Cloud offers tremendous advantages concerning the management of our donors and projects. Thanks to Salesfive, we can launch fundraising campaigns directly from our website and process them in Salesforce. This is how donation management should be – simple and fast!”

– Neven Subotic, Neven Subotic Foundation

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Clouds used:

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