Success story

Neven Subotic Foundation

30 seconds summary

Short and simple

A central system for all donor and project data. Offer personalized fundraising campaigns via the website and handle them in Salesforce as a new way to organize projects.

Requirements

A central system for all data of supporters, donations and the associated projects
Processing of donations via the website usiing one main system
Increased efficiency concerning the management of individual projects

Customer benefits

Increase productivity vith a perfect all-round view of all data
Target campaigns to reach even more people due to custom web application development
Customize reports according to donor or project thanks to simple drag-and-drop configuration
Work more efficiently with customized user roles that enable a segmented view of data records

About the project

Why Salesforce
& Salesfive

With the motto “Donate 100% Future”, the Neven Subotic Foundation has made it their mission to give people in poorest regions of the world permanent access to clean drinking water.

After the old software was limited in features, Neven Subotic chose the Salesforce Nonprofit Success Pack with Sales Cloud and Salesfive as partners. Our implementation and consulting services were performed free of charge.

The special feature

Fundraising directly via the website

To offer everyone the opportunity to become a benefactor with just a few clicks, our developers designed a web application for easy processing of donations directly via the website. Now it’s possible for supporters to start and share personalized donation campaigns.

This allows occasions, e.g. birthdays, to be a perfect possibility for private fundraising together with friends and family. This action is automatically handled and managed in Salesforce. As soon as a payment is received, it is assigned to the campaign in Salesforce and the donation target is adjusted on the website.

The result

Salesforce by
Salesfive

Donation management in Salesforce: work more efficiently on the basis of a uniform database.

Our Salesforce solution

Implementation of the Sales Cloud as part of the NonProfit Success Pack.
Integration of a WordPress plugin to document payments via website directly in Salesforce
Set up of an acknowledgement process
Development of a PDF generator from Google

The advantage for the Neven Subotic Stiftung

Creating individual reports for supporters and projects creates transparency and trust
Hiding unnecessary data and information simplifies the work process
Automated processing of donations including payment and acknowledgment processes increases efficiency
Segmentation of donor data to ensure an individualized approach

“The Sales Cloud offers tremendous advantages concerning the management of our donors and projects. Thanks to Salesfive, we can launch fundraising campaigns directly from our website and process them in Salesforce. This is how donation management should be – simple and fast!”

– Neven Subotic, Neven Subotic Foundation

Start the digital transformation.

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This is how we have already been able to help other customers

NOVID20

Salesforce Sales Cloud as the basis for customer and project management in more than 40 countries. Excellent traceability of all activities between partners, supporters and even other market participants.

Clouds used:

Sales Cloud
Nonprofit Succcess Pack

Read the entire success story here

YOU Foundation

By implementing the Sales Cloud, we created a central system with a unified data structure and automated processes for a transparent fundraising management.