SUCCESS STORY
ABENSTEIN
ABOUT THE PROJECT
Why Salesforce
& Salesfive
The construction company Abenstein stands for tradition in the construction industry. The customer base generated by over 90 years of company history was now to be digitized in a future-proof manner.
Due to the price/performance ratio and scalability, Christoph Ost, Managing Director of Abenstein, decided on Salesforce as CRM and on Salesfive as a partner at eye level to lay the foundations for digitization.
THE RESULT
Salesforce by
Salesfive
Our Salesforce solution
- Implementation of the Sales Cloud
- Setting up a new data structure
- Connection of Einstein Activity Capture
- Development of a system to categorize the different types of customers
- Documentation of activities and reminders in Salesforce
The advantage for Abenstein
- Overview of customer history increases the wow effect on customers
- Access all data anytime and anywhere thanks to Salesforce App
- Salesforce as ‘Single source of truth’
- Direct management of e-mails in the system
“For us it is of high importance to be able to communicate in a simple and efficient way with our customers. Salesfive has provided us with optimal support in this regard. The new Sales Cloud provides an optimum customer service for us.”
– Christoph Ost, Managing Partner, Abenstein
Other success stories
This is how we have already been able to help other customers


EDGE
Salesforce as a central address book and customer management system. The Sales Cloud as a bridge to marketing and opener for exciting customer insights.
Cloud used:
- Sales Cloud


AEB
Winning new customers made easy: The Sales Cloud as an international, central system. Customers and quotation data in one place.
Cloud used:
- Sales Cloud