Digitization along the entire customer journey through a multi-cloud implementation for sales, marketing, internal and field service through to warranty processing.
Harmonization of the processes and the database of mydays and Jochen Schweizer on one platform. All partner and customer data of both brands in one central system.
One system for all: Salesforce for sales, business development and project management. Automation along the sales process and clear structures enable optimal scaling in the new business field.
Introduction of the Sales Cloud. All information clearly arranged in one system guarantees easy and professional handling of customers.
Gaining new customers simplified: the Sales Cloud as an international, central system for sales. Customers and offer data connected through one system.
Focus on data security and transparency: international multi-cloud implementation allow for smooth processes in a cross-departmental solution.
Replacement of Data silos to ensure the highest level of data security. The result is a unified database, with high security standards and transparent processes.
Multi-cloud implementation: Sales and service departments work on a shared platform. Seamless process flow and linking of all data in one place are therefore ensured.
Perfect collaboration between marketing and sales. Digitization of both departments using Sales Cloud and Pardot implementation.