Always one step ahead: Heinrich Marketing
Overview in 30 seconds
About the project
Structuring agency workflows, scaling options and automation of manual work in just one tool: the multi-talented Sales Cloud.
Requirements
New definition of the agency processes
Definition of workflows
Optimization of business processes
Establishment of a structured customer database
Customer benefits
Track new opportunities through overview of customer status, sales opportunities (upselling) and leads
Increase customer satisfaction with the help of optimal customer service
Avoidance of error sources thanks to automated quotation generation
Increased efficiency through new, improved work processes
Why Salesforce & Salesfive
Heinrich Marketing is an online marketing agency in Munich. The company works according to the motto: We turn companies or ideas into a strong brand and generate online exactly the attention that our customers want.
With the opportunity to grow, Salesforce was the perfect system for the agency. Right from the start, Salesfive impressed with its expertise, specialist knowledge and hands-on attitude to the diverse challenges and problems.
Salesforce by Salesfive: Our solution
Implementation of the Sales Cloud
Dropbox integration as a smart workspace for structuring and organizing work
Click2Dial integration to optimize customer communication
Outlook synchronization for a unified email base
Integration of JustOn as automated billing software
The advantages for Heinrich Marketing:
The overview of all running processes enables a better organization of one's own work
Flawless customer overview thanks to the creation of a structured customer database
Maximum scaling possible through the flexibility of the Sales Cloud
This is what Andreas Heinrich, owner, Heinrich Marketing, says:
Salesforce helps us offer our customers all-round support. At the same time, we become more agile, more flexible and can grow. With Salesfive, we have 100% chosen the right partner for this step.
Success stories start at this point
Would you like to build on the success of Heinrich Marketing? Then let's talk!
