Salesforce as Single Source of Truth for Abenstein
Overview in 30 seconds
About the project
Introduction of the Sales Cloud. All information clearly arranged in one system guarantees easy and professional interaction with customers.
Requirements
New, intuitive system for customer registration and management
Setting up a simple data structure
A scalable system that grows as sales expand
Customer Benefits
Easier sales activities due to customer and project history at a glance
Retrieval of all data in real time and mobile use facilitate daily business
Effective time management through task and reminder functions
Why Salesforce & Salesfive
The Abenstein construction company stands for tradition in the construction industry. The customer base from over 90 years of company history was now to be digitized in a future-proof manner.
Due to the price-performance ratio and scalability, Christoph Ost, Managing Director of Abenstein, decided on Salesforce as CRM and on Salesfive as a partner at eye level to lay the foundation for digitization.
Salesforce by Salesfive: Our Solution
Implementation of the Sales Cloud
Setting up a new data structure
Connection of Einstein Activity Capture
Development of a model for the categorization of the different types of customers
Documentation of activities and reminders in Salesforce
The advantages for Abenstein:
Overview of customer history increases the wow effect with customers
Access all data anytime and anywhere thanks to Salesforce App
Salesforce as a single source of truth
Management of all emails directly in the system
That's what Christoph Ost, Managing Partner, Abenstein, says:
We place a lot of value on communication with our customers being as simple and efficient as possible. Salesfive has provided us with optimal support in this regard. The new Sales Cloud processes provide flawless customer service for us.
Success stories start at this point
You want to build on the success of Abenstein? Then let's talk!
