Upgrading to Service 4.0 will not work without digitization.

The service industry is already more digitized than many other industries. But the size of the company still plays an important role in the level of digitization. Large companies use the new technologies to a much greater extent than SMEs. Service providers who are not there yet have to follow suit. Because there are big tasks ahead: among other things, the expansion of the holistic digitization strategy in the company, the analysis of large amounts of data and the use of key technologies such as artificial intelligence, as well as an even more individual approach to customers. With the appropriate tools and partners, you can master these requirements and make 2021 your year!

Be fast and efficient in all areas

Solution-oriented, fast customer service, successfully planned and implemented key account management, automation of administrative activities and individualized offers at the right time: The demands are high in the service sector – but so are the successes. Step out of the masses!

Marketing & Service

The use case for marketing

Ryte success story

Professional marketing automation with Pardot. Thanks to Salesforce’s B2B marketing solution, Ryte now communicates with its customers even more easily and efficiently. Focus on customer development and maintaining valuable customer relationships: Automation makes it possible!

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Sales

The use case for sales

GermanPersonnel success story

Recording and tracking of all customer interactions and perfect mapping of sales processes: The single-source-of-truth solution for all customer matters sustainably increased customer satisfaction, optimized and automated processes, and created the perfect 360-degree view.

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