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Industry challenge

Making the world a better place requires the highest level of focus on your projects. Digitization helps you do just that.

Non-profit organizations help in a wide range of areas such as human rights, environmental protection, migration or development work. However, NPOs (Non-Profit Organizations) and NGOs (Non-Governmental Organizations) often face complex challenges. Digital approaches help overcome these barriers with customized solutions.

As an NPO and NGO, you count on support from donation revenue. Therefore, you need to be well connected with your donors, maintain relationships on a personal level and offer complete transparency. Often, a potential donation fails because people don’t know exactly where their money is going. You can avoid this by being open about what the donations will be used for. Get your community involved and interact with them. Use marketing reports and analytics to create transparency for your supporters and to communicate honestly with them.

Innovation takes courage – be bold and show people how you are changing the world. Focus on what matters – digitizing your donation management will help you do that. With an automated donation journey, you can secure a long-term relationship with your donors on the one hand, and work more efficiently and focus on your mission and projects on the other. It all starts with a central overview of interactions with supporters, members, volunteers and partners. Speed up internal processes – from pledges to payments, from automated creation and sending of donation receipts to personalized fundraising campaigns. With especially attractive terms and the Nonprofit Success Pack, you can get started right away. Are you ready to make the world a better place even easier?


Digitizing to become an impactful organization.

360-degree view of your donors

All members of your organization get key data at a glance and can build personal relationships with your supporters.

Build long-term relationships

Involve your supporters and reach out to them personally. Use personalized fundraising to strengthen long-term connections while achieving organizational goals.

Volunteer management

Use your employees wisely. Management and organization in terms of shifts, hours, residencies, and personal details can all be accessed on a single platform.

Salesforce Clouds

Cloud recommendations for nonprofits


Regardless of whether you already use Salesforce as a CRM system or want to immerse yourself in the Salesforce world – we offer the right solution for the digitization of non-profit organizations. With our expertise, we address the industry-specific challenges directly and can offer you tailor-made solutions suitable for your company.

The tool for NGOs & NPOs

Salesforce’s Nonprofit Cloud combines fundraising, project management, marketing and engagement for you. With this tool you have the advantage of mapping your donation management, strengthening the relationship with your supporters, automating donation journeys from acceptance to payment, managing volunteers and ensuring seamless connectivity for fundraising, project management and marketing.

Having a unified source of information for your data will enable you to deploy better programs and network with your supporters, beneficiaries, and partners. Use the Nonprofit Cloud to make the world a better place!


Donation management with the Sales Cloud

If you want to use the Sales Cloud as a non-profit organization, the best way to do this is within the framework of the NPSP (Nonprofit Success Pack, more information about the program can be found below). Increase your productivity thanks to a perfect all-round view of all data and information. In addition, you can always adapt reports precisely and individually to your donors or projects with a simple drag-and-drop configuration.

You can also automate the handling of donations – including payment and receipt processes. This will make your supporters happy and increase your efficiency at the same time.

Your platform for exchange

Offer your partner * inside and supporters * inside a platform for exchange and keep Overview of different projects. The Community Cloud automatically suggests to members who they should network with – experts, groups and content – based on individual interests and behaviors, thus promoting active participation in the community.

Your supporters want to exchange ideas, ask questions and find out more about the projects: Provide access to articles in the knowledge database, FAQs and much more in order to communicate as transparently as possible and to simplify networking.

Your social media marketing tool

Monitor and interact with donors on social media and post your own content using powerful social media marketing tools. Get to know your supporters even better and inform them about the various projects. Show them by means of transparent communication via various channels where their money is being used and what it has already achieved.

Create a central platform for all social media interactions and for all departments in your organization. You can manage access and roles easily and securely by creating workspaces.

This is how you inspire your donors

As an NPO and NGO, you count on support from donation revenue. Therefore, you have to be well connected with your donors. The Marketing Cloud supports you in placing campaigns in an even more targeted manner and in turning every interaction into a personal moment. The functions range from personalized newsletters to social media activities.

So get in direct contact with your supporters. And start creating personalized email marketing campaigns now using the Marketing Cloud! In this way you can reach people on a personal level and get them excited about your organization.


Reference customers from your industry

How Salesfive has already helped other nonprofits.

Neven Subotic Foundation

One central system for all donor and project data. Offering personalized fundraising campaigns via the website and handling them in Salesforce as a new way to drive projects forward.

Clouds used:

  • Sales Cloud
  • Nonprofit Cloud



Read the entire success story here

YOU Foundation

By implementing the Sales Cloud, we created a central system with a unified data structure and automated processes for a transparent fundraising management.

Clouds used:

  • Sales Cloud
  • Nonprofit Cloud



Read the entire success story here

Our services for you

Achieve success with our personalized process solutions for NGOs and NPOs.

Are you ready for the next project? Let’s talk!

Book a meeting Contact us

What do you want to know?

With the nonprofit CRM solutions from Salesforce you have your hands free! These provide you with a central overview of your interactions with supporters, members, volunteers and partners. With the Salesforce Clouds you get to know the various parties even better, you can listen to them and initiate new campaigns to promote the projects. Salesfive’s industry expertise brings you exactly where you need to be: very close to your vision! For NGOs and NPOs, Salesforce by Salesfive means agility, efficiency, increased reach and much more!

A CRM system like Salesforce is suitable for any size of organization – regardless of whether you are just starting out as a newly founded organization or whether you already have many employees and volunteers working for you and you operate internationally. Thanks to the scalable and expandable functions, growth with Salesforce is possible for any organization size. The introduction makes scaling possible in every direction due to the clear database and automation. All departments and employees are networked and can work together efficiently and transparently.

Payment data on donations, standing orders for certain projects, high donation sums from partners: All of this data is extremely sensitive and must be protected. So set new standards with data protection that you and your supporters can trust. As a cloud-based CRM solution, Salesforce protects all data with encryption and central storage locations as well as numerous backups and backups right from the start. Thanks to the encryption, the data cannot be accessed and you can work with Salesforce with peace of mind. If you would like additional encryption of your data streams, we can implement Salesforce Shield for you. Should an internal backend or other systems be integrated, we guarantee a secure data exchange with additional encryption.

Everything starts with the entry into the nonprofit cloud. The basis for this is the Nonprofit Success Pack (NPSP). The NPSP is an open source application based on a data architecture customary in the industry, supplemented by prefabricated components for dealing with members and donors. This solution is made for you! In addition, we recommend the Community Cloud as an exchange platform, Tableau CRM to identify opportunities at an early stage, Social Studio to report transparently about your projects anytime and anywhere, and the Marketing Cloud to contact (future) donors from your organization on a personal level inspire!

As a digitization partner, we take over the tailor-made integration into your system landscape for you. We are not only available to you with our Salesforce know-how, but also accompany you from the planning of the digitization and CRM strategy to the implementation and the final Salesforce training. We not only take care of the technical components, but also enable an optimal switch to Salesforce thanks to targeted change management and Salesforce training.


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