Salesforce for Non-Profit & NGO

Your Salesforce Partner for Non-Profit & NGO

Making the world a better place requires maximum focus on your projects and personalized donor management. Salesfive accompanies you at every step of the digitalization process.

Auszeichnung der Salesfive GmbH als Trusted Salesforce Consulting Partner mit weißem Salesforce Namen auf hellblauer Wolke.
Auszeichnung der Salesfive GmbH als Authorized Cloud Reseller mit weißem Salesforce Namen auf hellblauer Wolke.
The challenges of digitisation for NGOs & non-profit companies

Digitisation as a network for donations, volunteers and crisis management

Digitalization offers non-profit organizations and NGOs the opportunity to intelligently network donations, volunteer work and crisis management. With well thought-out digital donation strategies and transparent, personalized communication, you remain flexible and can react quickly to changes.

With our expertise from over 175 successfully implemented NPO and NGO projects, we offer you comprehensive advice, customized implementation and ongoing support. Together, we fully exploit the potential of digitalization and create sustainable added value - for your organization, your mission and society.

Frequently asked questions

Your contact for non-profit organisations

Timur Nurdogan

Co-Founder & Managing Director

With extensive project experience and a deep understanding of NGO-specific processes, from fundraising to volunteering, Timur Nurdogan is your go-to person for successful digitalisation.

Donor relationship management
Data integration & analysis
Volunteer management
Community engagement
Donor reporting
Donor relationship management
Data integration & analysis
Volunteer management
Community engagement
Donor reporting
Examples from the field

Donor relationship management

With the Salesforce Nonprofit Cloud NGOs and Non-Profits can manage and maintain their donor relationships professionally. All fundraising activities, interactions and donation histories are recorded centrally so that organizations can respond to their supporters in a targeted manner. Automation and smart workflows leave more time for the essentials: personal contact and building long-term relationships.

Three advantages for your day-to-day work:

  • No donor is lost: All donor data is in one place - no more misplaced notes or lost emails. Every contact is traceable and potential major donors remain in view.

  • Automated thank you and update emails: Donors receive a personal thank you message immediately after their donation. Updates on projects can be sent automatically and specifically to supporter groups - without any manual effort.

  • Better campaign planning: Who donates when, how often and how much? With clear dashboards, trends can be identified and fundraising campaigns strategically optimized to maximize donations.

Examples from the field

Data integration and analysis

With the Salesforce Nonprofit Cloud allows NGOs and Non-Profits to bring together all important data from different sources in one central location. This avoids duplicate entries, makes processes more efficient and enables well-founded decisions to be made in real time. With intelligent analyses, organizations can maintain an overview of their impact and make targeted adjustments in order to implement their mission even more successfully.

Three advantages for your everyday life:

  • All data in one place: No tedious gathering of information from Excel spreadsheets, e-mails or separate tools - everything is available on a central platform and is always up to date.

  • Quick insights instead of guesswork: With real-time dashboards, NGOs can immediately see which campaigns are working, where resources are being used most effectively and where action is needed.

  • More impact with less effort: Automation and data-based decisions enable teams to better target their resources, adapt their strategy and achieve measurable success.

Examples from the field

Volunteer management

With the Salesforce Nonprofit Cloud NGOs and NPOs can keep track of their volunteers: From registration to the distribution of tasks to the recognition of their work - everything can be organized efficiently. This makes it possible to manage volunteering in a targeted manner, deploy volunteers optimally and retain them in the long term.

These advantages make your everyday life easier:

  • Quick and easy deployment planning: Volunteers register online, are automatically assigned suitable tasks and are informed about their assignments in good time. No more chaos in Excel lists or endless email chains!

  • Follow-up of commitment: Organizations can see at a glance who has helped how often, what skills volunteers bring to the table and where additional needs exist - for a targeted and fair distribution of tasks.

  • Appreciation that gets through: Automated thank-you messages, personalized recognition and transparent proof of hours worked boost motivation and retain volunteers in the long term.

Examples from the field

community engagement

With Salesforce's community management tools, NGOs can actively engage their community of supporters, volunteers and alumni. Whether events, targeted updates or interactive platforms - direct and lively communication strengthens the connection to the organization and promotes long-term commitment.

This makes community management easier:

  • Simple event organizationWhether information evenings, fundraising runs or online webinars - events can be planned, advertised and managed centrally. Participants receive automatic reminders and updates.

  • Direct and personal communication: Community members receive relevant news, surveys or invitations directly on their preferred device - whether by email, app or social media.

  • Stronger bond through interaction: Feedback, discussions and experience reports can be collected and shared via integrated platforms so that supporters feel like an active part of the organization.

Examples from the field

Donor reporting

With the Salesforce Nonprofit Cloud , you can inform your donors easily and professionally about the use of their funds. Automated reports and personalized updates ensure transparency and strengthen the trust of your supporters. This keeps communication clear, consistent and time-saving.

These advantages make your everyday life easier:

  • Automatic and consistent updates: Donors receive regular, standardized reports on the impact of their contributions - without manual rework and with minimal time expenditure.

  • Trust through transparency: Detailed, visually appealing reports show exactly how donations have been used and what successes have been achieved - for maximum credibility.

  • More engagement through customized insights: Major donors, long-term donors or one-time supporters - everyone receives relevant information tailored to their commitment, which promotes long-term loyalty.

How you benefit from working with us

Digital transformation

A centralized system that supports and accelerates the digital transformation of non-profit companies and NGOs.

Maximise capacity & donations

Efficient donation management and automation enables more comprehensive donor support.

Data-driven decisions

Real-time data and AI-based analyses support well-founded decisions - whether in donation, volunteer or fundraising management.

Automated processes & more capacity

Automation reduces the manual workload and increases productivity.

Personalised marketing & donor management

Clear data collection, clear KPIs and a personalized approach strengthen donor loyalty.

You have the questions – we have the answers

We understand that digitisation processes are complex. That's why we've put together the most frequently asked questions for you.

Let's move your projects forward together. Contact us now!

Contact form

Once you've submitted your request, our Nonprofit and NGO Specialist will get in touch to help you get started.

Salutation

Your contact for non-profit organisations

Timur Nurdogan

Co-Founder and expert for NGO & Non-Profit

Further contact options

+49 89 3803 5371

Or write an email:
t.nurdogan@salesfive.com