Take on the challenge of globalization. Start your digital transformation with the transformation to the cloud.

The industrial value chain has been changing for a number of years, with everything changing from customer behavior to market access. The cloud will open the way to an industrial future, the success of which depends on accelerated growth, networked products and services, and cost efficiency. Regardless of whether you have already started the first step of the digital move or this important step is about to take place. We support you: Salesforce by Salesfive for the manufacturing industry.

Maximize business effectiveness

The cloud is more than just a virtual data center. The idea behind this is that the cloud is not just a new way of providing IT resources, it also offers a new way of working. This brings you one step closer to a fully networked company and maximizes your business effectiveness.

Use cases in service

Benefit from extensive Salesforce solutions for your service concerns.
Omnichannel solution Warranty inquiries & repairs Self service Automatic disposition Field service with app
The use case for service

Truma Success Story

Digitization of warranty and service processes. With an omni-channel solution, all service requests are received in one system. The restructuring and digitization of the service processes is replacing the classic disposition: Optimized resource planning for the field service. The entire repair process, including warehousing, is carried out using the service technician’s mobile device.

Read the entire success story here

Use Case in sales and order management

Benefit from extensive Salesforce solutions for your sales concerns.
Strategic sales Account management quoting Order management Forecasting
The use case for sales

DAIKIN success story

Transparent sales control across all locations in one system. Structured and customer-focused processes make everyday work easier. The specialty: easy preparation of offers despite complex products. For DAIKIN, the CPQ configurator offers a guided process from product selection to compilation and creation of CI-compliant documents.

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Applications in partner, supplier and customer management.

Benefit from extensive Salesforce solutions for your supply chain relationship management issues.
Supply chain management Performance monitoring Service portal Customized portal
The use case for community

Truma Success Story

A new service and warranty process for dealers and OEMs has been created with the Salesforce partner community. The specialty: an error catalog with click flows and an intuitive search function leaves the complexity out. In the partner community, all warranty cases, complaints or repairs are independently recorded and initiated by dealers and OEMs. The error catalog is used for self-service and offers step-by-step instructions for problem solving.

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Use cases in Marketing

Benefit from extensive Salesforce solutions for your marketing concerns.
CUSTOMER LIFECYCLE MARKETING B2B marketing automation SOCIAL LISTENING Marketing materials REGULATION GDPR ISSUES
The use case for marketing

ProGlove success story

Perfect collaboration between marketing and sales. With marketing automation and individual e-mail journeys, a uniform customer jounrey is created and deeper customer relationships are established. The elimination of routine tasks and the time savings through automatic and personalized e-mails or newsletters increases the efficiency of employees.

Read the entire success story here

Contact us

Start the digital transformation.

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