References for Healthcare & Life Sciences

Digitization along the entire customer journey through a multi-cloud implementation for sales, marketing, internal and field service through to warranty processing.

SilverTours was already using the Marketing Cloud and the Sales Cloud and brought us in for optimization. With our support and consulting services, the systems were perfected and combined.

Digitization from 0 to 100 with the Sales Cloud. Away from data silos towards links, networking, real-time information: the decisive competitive advantage for Rinder-Union West eG.

For BarthHaas, digitalization in the areas of purchasing, sales, marketing and service, in addition to a new way of working and more transparency, led to the first partner portal: the planter portal. More portals will follow shortly!

Customer Centricity: Salesforce Service Cloud and Marketing Cloud as central platforms for all customer concerns and for managing personalized marketing campaigns.

Harmonization of the processes and the database of mydays and Jochen Schweizer on one platform. All partner and customer data of both brands in one central system.

One system for all: Salesforce for sales, business development and project management. Automation along the sales process and clear structures enable optimal scaling in the new business field.

Introduction of the Sales Cloud. All information clearly arranged in one system guarantees easy and professional handling of customers.

Gaining new customers simplified: the Sales Cloud as an international, central system for sales. Customers and offer data connected through one system.

Focus on data security and transparency: international multi-cloud implementation allow for smooth processes in a cross-departmental solution.

Replacement of Data silos to ensure the highest level of data security. The result is a unified database, with high security standards and transparent processes.

Multi-cloud implementation: Sales and service departments work on a shared platform. Seamless process flow and linking of all data in one place are therefore ensured.

Perfect collaboration between marketing and sales. Digitization of both departments using Sales Cloud and Pardot implementation.

New sales process allows transparent customer and supplier management. Innovative forecasting tool improves resource planning and gives Forto a glimpse into the future.

Teach the teacher: become a Salesforce Pardot expert in a four-day intensive training including theory and practice.

User-friendly CRM System to optimize sales processes. Creation and sending of offers directly via Salesforce.

Since the very beginning, bestsmile has relied on the scalable and flexible solution of Salesforces. The digitization of the customer journey and precise analytics supportedthe tremendous growth of bestsmile.

Be perfectly prepared for the Salesforce Administrator role in five days with our intensive course. 2019 on-site – 2020 virtual.

Recording and tracking of all customer interactions and perfect illustration of sales processes by implementing and merging Service Cloud and Sales Cloud.

Professional marketing and sales automation with the implementation of Sales Cloud and Pardot. Say goodbye to complex systems and data silos.

Salesforce Sales Cloud as the basis for customer and project management in over 40 countries. Excellent traceability of all activities between partners, supporters and even other market participants.

A central system for all donor and project data. Offer personalized fundraising campaigns via the website and handle them in Salesforce as a new way to organize projects.

Sales Cloud implementation even before the 1st store opened: Salesforce as a tool for digital patient management including management of appointments and documentation.

By implementing the Sales Cloud, we created a central system with a uniform data structure and automated processes for transparent donation management.

Salesforce as a central address book and customer management system. The Sales Cloud as a connection to marketing and as opener for exciting customer insights.

Traceability and transparency: documentation of all service and marketing activities in one system. Maintenance of new and existing customer relationships thanks to automated e-mail campaigns integrated into the customer lifecycle.

Cultivation and expansion of new and existing customer relationships with the help of automated marketing campaigns – integrated into the customer life cycle as a strategy to increase sales.

Structuring agency workflows, scaling options and automation of manual work in just one tool: the multi-talented Sales Cloud.