Your partner for Salesforce solutions in the energy sector

The decision between using the Energy & Utilities Cloud and a customised solution depends on your needs. A detailed assessment of your specific situation is recommended.

Both the Energy & Utilities Cloud and custom Salesforce solutions offer various customisation and integration options. With our expertise and best practice experience, we can develop customised Salesforce functionality and processes to meet your exact needs. However, out of the box, the Energy & Utilities Cloud comes with some pre-built functionality, data models, templates, and MuleSoft integration solutions - tailored to your industry - that can be easily extended or customised. Not sure which option is best for your business? Let us talk to you.

Salesforce provides cloud solutions that can be tailored to meet the challenges of distributed generation and smart grids. The flexibility of the platform enables the integration and management of multiple energy sources. The system supports increased efficiency in smart grids.

All Salesforce products can be configured to meet the specific needs of your energy production and distribution process. The result is an efficient and responsive energy infrastructure.

Integration with other third-party software, such as a billing system, also contributes to seamless data transfer and increased efficiency in day-to-day operations. This allows Salesforce to be tailored to your processes and needs. As your Salesforce partner, we can advise you on the possibilities and provide both strategic and operational support for the implementation of your CRM system.

Salesforce helps optimise customer interactions across sales, service, and marketing. The Customer 360 platform enables personalised communications based on individual customer needs and preferences. Through effective data analysis and customer segmentation, you can develop targeted marketing campaigns, improve customer service, and streamline the sales process.

With Salesforce, you can deepen customer relationships and increase customer satisfaction through tailored interactions. OmniStudio's integrations and drag-and-drop capabilities simplify complex processes and data retrieval from disparate systems. This gives you a comprehensive 360-degree view of your customer data. As industry experts and leaders in Salesforce implementations, we build your system for lasting success and the flexibility to adapt your data landscape as your needs change.

As a cloud-based CRM solution, Salesforce protects your data from the start with encryption, centralised storage, and multiple backups and security measures. Encryption makes your data inaccessible, so you can use Salesforce with confidence. If you want additional encryption of your data streams, you can deploy Salesforce Shield. This gives you an extra layer of protection against all cyber threats!

A CRM system like Salesforce is suitable for companies of all sizes. With scalable and extensible features, Salesforce can grow with any size business. An implementation for start-ups helps with scaling thanks to the clean database and automation. For SMBs and enterprises, going digital with Salesforce means connecting all departments in one cloud for efficient and transparent collaboration. There is a solution for every size of business and every need.