Your Salesforce Partner for Retail & Consumer Goods
Use the digital transformation to your advantage! Salesfive supports you in integrating personalized offers and sustainability into your business model so that you are always one step ahead of your competitors. With our industry expertise, we ensure that digitalization leads to sustainable success in your company.
Deliver the wow experience through digital transformation with a CRM for retail, commerce & consumer goods.
The retail sector, including the retail and consumer goods industry, is facing a variety of challenges. At the same time, the importance of customer-oriented CRM and e-commerce platforms is increasing. Changes in consumer behavior and challenges in the supply chain require adaptation to new business models and efficient processes. To overcome all these challenges, you need a flexible CRM system for retail and a strong partner at your side.
Salesfive supports you every step of the way.
With a combination of industry knowledge and Salesforce expertise, we accompany you from the development of an optimal CRM strategy, through the implementation and integration of the Salesforce platform into your system landscape, to user support and training. With Salesfive as your partner, you will succeed in the balancing act between efficient processes and individual customer expectations. This is how digitization becomes a sustainable business success for you!
The most asked questions:
Your contact person for the retail sector
Florian Gehring
Co-Founder & Managing Director
With extensive retail experience and Salesforce expertise, Florian Gehring is the specialist for your process and implementation questions in the industry.
Salesforce Consumer Goods Cloud: Specialized in the consumer goods industry
The Salesforce Consumer Goods Cloud is the industry-specific solution based on the CRM platform Salesforce and combines sales and service with the processes of the industry. With predefined data models and functions in line with industry best practices, it provides the ideal basis. It increases efficiency in route planning, visit management, inventory management and customer interactions, while also maximizing in-store sales through mobile order entry.
Salesforce Commerce Cloud: e-commerce solution for B2B and B2C
Online stores in the consumer goods and retail sector are no longer a trend, but an integral part of customer expectations! Your B2B customers have different needs than your B2C customers. So why not have two online stores that simultaneously relieve you of manual work, enable self-service and make upselling opportunities available?
Offer your B2B customers an online store in which they can act independently. Bulk orders and orders are processed there yourself, discount campaigns and price lists are stored by you. In your B2C online store, you enable your shoppers to shop conveniently via mobile device and avoid abandoned shopping baskets thanks to checkout optimization
More Salesforce Clouds for retail & consumer goods companies
With these Salesforce products, you can master the challenges of digitization:
Sales Cloud: The sales basis for your customer management
Einstein Analytics: AI-supported analyses for well-founded decisions.
Marketing Cloud: Personalized marketing across all channels.
Experience Cloud: Portals for your customers, partners or employees
MuleSoft: Integrate applications, data and devices for a seamless data flow.
Further software solutions for expansion
Complement Salesforce with our partner solutions:
JustON: Contract and invoice management for automated order-to-cash processes.
Activation Studio: CDP solution for Salesforce Marketing Cloud.
Rapidi : Fast implementation of complex system integrations.
Natterbox: Contact center solution.
OpenAsApp: Creation of individual apps based on data in Excel, Google Sheets or databases.
Benefit from best practice solutions that are as easy to install as apps
After numerous projects in the retail sector, we have identified functions, processes and extensions that we have converted into a modular system. This allows us to implement these cost-effectively and easily in your system.
These modules may be of interest to you:
Consumer goods: Key account management
Consumer goods: Retail Execution
Consumer goods: Trade Promotion Management
Retail: In-store application
Companies in the retail sector benefit from these advantages when they work with us:
Targeted digital transformation
Industry experts & end-to-end consulting enable exploitation of digital trends; networked processes and new ways of working adapted to your company.
Networking & integrated key processes
From purchasing, product planning and orchestration to marketing, (B2B/B2C) e-commerce and retail space management, processes and data are networked with one another.
360-degree view of all touchpoints in the customer lifecycle
Networking, central data storage, intuitive usability and analysis of all touchpoints lead to greater customer loyalty and higher customer satisfaction.
Symbiosis of CRM, e-commerce and stationary retail
Personalized online & offline marketing campaigns go hand in hand with e-commerce and stationary offers.
Faster adaptation of trends & more customer loyalty
Flexible and scalable processes enable a rapid response to market changes and strengthen customer loyalty in the B2B and/or B2C sector.
These companies trust Salesfive and Salesforce
Let's shape the future of retail together. Contact us now!
Contact Form
Following your inquiry, an expert for your industry will contact you.
Your personal contact for the retail sector
Florian Gehring
Managing Director & Co-Founder
Further contact options
Telephone number:
+49 89 3803 5371
Write to us at:
info@salesfive.com
You have questions - we have the answers
We are aware that digitization processes are complex. That is why we have summarized the most frequently asked questions for you.
