On the road to the future. Digitization enables you to bridge the gap between modern driving and new value chains.
The automotive industry is at the dawn of a new age. On the one hand, there is the ecosystem of modern driving; on the other, the classic value chain is under threat. One thing is certain: the fundamental usage concept of a vehicle is changing. What to do? Build a new network. Enter into alliances and profit from networking with existing partners.
Dare to move forward – win tomorrow’s customers with the help of digitization without fear of technological progress. The way we use vehicles is changing. Likewise, the demands of drivers are evolving. E-mobility, connectivity, connected driving – expectations of a vehicle are continuously rising. Even autonomous driving for all is on the horizon. Agility is everything – now it’s time to create new business models.
Use the digital transformation to your advantage. Offer your customers a new customer experience through personalized marketing, even directly in the vehicle. Attract prospective customers for test drives, strengthen and improve the relationship between driver and retailer. Inspire customers while making it easier for your employees to work in a transparent system. Break new ground and drive successfully with our Salesforce solutions.
OUR SOLUTION FOR THE INDUSTRY & YOUR BENEFITS
Become the connected mobility service provider of the future through digitization.
Uniqueness is everything
Stand out in the market. Create unique experiences for your customers. Rethink the customer relationship and turn your customers into fans.
As a winner, start a new era with fresh business models and an optimized network. All your partners will be contacted within one platform via products, announcements and much more. informed.
Smart customer service
Efficient and intelligent customer support is essential these days. Delight your customers by always being one step ahead.
Regardless of whether you already use Salesforce as a CRM system or want to immerse yourself in the Salesforce world – we offer the right solution for digitization in the automotive industry. With our expertise and reference projects, we respond directly to the industry-specific challenges and can offer you tailor-made solutions suitable for your company.
REFERENCE CUSTOMER FROM YOUR INDUSTRY
Truma Success Story
Digitization along the entire customer journey through a multi-cloud implementation for sales, marketing, service, office and field service through to warranty processing.
OUR SERVICES FOR YOU
Achieve success with our personalized process solutions for the automotive industry.
What do you want to know?
Salesforce for the automotive industry is a tailor-made solution package for OEMs, car dealers, automotive suppliers and mobility service providers. Increase your sales, optimize your business processes, inspire customers with personalized marketing and efficient customer support – all with the leading CRM solution specially developed for the automotive industry. Various clouds support you in your fields of activity. We especially recommend the Sales Cloud, Service Cloud, Marketing Cloud, CPQ (Configure Price Quote) and Tableau CRM.
As an automobile manufacturer, dealer, supplier or mobility service provider, you want to win customers for life, regardless of whether they are B2B or B2C. The relationship between people and cars is fundamentally changing. In this transformation, you need to keep pace and stand out from the crowd. Network departments and get a solid basis for a professional, digital infrastructure with Salesforce. This gives you a 360-degree view of all your parties and your entire supply chain. Customer focus and satisfaction go hand in hand – with Salesforce by Salesfive.
As a cloud-based solution, Salesforce already offers numerous native customization options. As a Salesforce Boutique Partner, we know the industry-specific challenges and can use our expertise in the automotive industry to adapt your Salesforce system to your needs. We use Salesforce or Custom Development to further develop the system according to your requirements. As a Tableau partner, for example, we use AI-supported tools to enable you to make precise recommendations and take immediate action based on the analyzes. The possibilities are endless!
The integration of Salesforce with an ERP system such as SAP or with a software developed in-house can be implemented in two ways. On the one hand, we use existing API solutions from our partners. If this is not possible, our in-house development team develops the interface itself and thus ensures a smooth exchange of data between the systems. You can determine yourself which data and how the transfer takes place.
As a cloud-based CRM solution, Salesforce protects your data with encryption and central storage locations as well as numerous backups and backups right from the start. Thanks to the encryption, the data cannot be accessed and you can work with Salesforce with peace of mind. If you would like additional encryption of your data streams, you can introduce Salesforce Shield. How to protect yourself against all cyber threats!
What we think
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