Digitalize processes.
Leverage data.
Powered by Salesforce and AI.

Your Salesforce CRM as a Driver of Growth: Strategy, Implementation, and AI from a Single Source – for Mid-Market and Enterprise Businesses. Delivered by teams that take responsibility for success, not just handover.

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Schematic Representation of Artificial Intelligence

Use Cases: AI in Practice

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Friends watch TV together with RTL+ streaming.

RTL+: Smart Customer Service on WhatsApp with Agentforce

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A sales person uses Salesforce in Claude.

Artificial Intelligence

Claudeforce: What the Partnership Between Salesforce and Anthropic Means for Businesses

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Services

Digital Transformation from a Single Partner

We combine strategic process optimisation with deep technology and AI expertise. Drawing on experience from more than 2,800 projects, we bring proven best practices to your processes and tailor them to the specific requirements of your industry and organisation.

We take a holistic approach to digital transformation: from IT strategy and CRM integration to establishing the data foundation for AI and automation.

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Process & Technology Consulting

Process & Technology Consulting
Development and optimization of business processes, system landscape, IT architecture, and IT strategy

Implementation
& Development

Implementation & Development
Introduction, customization & ongoing development of Salesforce systems aligned with relevant requirements

Integration &
Automation

Integration & Automation
Connecting systems & automating processes to increase efficiency

Data &
Artificial
Intelligence

Data & Artificial Intelligence
Structuring and leveraging corporate data as well as deploying AI applications

Business Intelligence

Business Intelligence
Preparation of corporate data and development of dashboards & reports to identify trends, risks, and opportunities at an early stage

Success Management & Enablement

Success
Management & Enablement
Planning and delivery of audience-specific training to support the rollout of new Salesforce solutions for teams

Salesfive
Academy

Salesfive Academy
Project-independent Salesforce training formats for every knowledge level and any group size

Development and optimization of business processes, the system landscape, IT architecture, and IT strategy

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Implementation, customization, and continuous enhancement of Salesforce systems in line with business and technical requirements

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Connecting systems and automating processes to increase efficiency and reduce manual tasks

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Structuring and leveraging corporate data and deploying AI applications

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Preparation of corporate data and development of dashboards and reports to enable early visibility of trends, risks and opportunities

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Planning and delivery of target group-oriented training and enablement formats to roll out the new Salesforce solution for employees (worldwide)

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Project-independent Salesforce training formats for every knowledge level and any group size

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Industries

Salesforce Expertise for Your Industry

Every industry follows its own rules. Our specialised teams bring proven processes and insights to the table so that your project delivers added value faster – far beyond mere implementation.

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References

Real-World Transformation Projects

Our success stories demonstrate how we digitise complex processes, harness AI and achieve sustainable ROI for leading medium-sized and enterprise companies.

RTL+: Smart Customer Service on WhatsApp with Agentforce

RTL+ is developing an AI-powered WhatsApp service that provides 24/7 customer support and handles complex queries. It enhances the overall service experience and paves the way for a personalised streaming companion.

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evo: Stable system integration for better service

A modern customer portal, integrated processes, and real-time data: With the new Salesforce solution, evo offers its customers easy access to all services, from contract conclusion to meter reading entry.

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Truma: New innovative strength thanks to Salesforce

Truma is digitizing the entire customer journey: consolidated systems, automated service processes, and an integrated dealer portal are creating a streamlined, transparent IT landscape.

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Phoenix Contact: Globally connected thanks to Salesforce

Thanks to a centralized Salesforce platform at Phoenix Contact, more companies than ever before can now work together globally and innovatively.

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C.HAFNER: The new way of trading precious metals

Thanks to a new trading platform based on Salesforce solutions, C.HAFNER can now offer its customers a unique user experience.

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See all stories

Salesfive

More than a consultancy. A team that shapes the future.

With over 430 experts at 13 locations across Europe, we offer CRM expertise, technological excellence and genuine proximity – for customer relationships that inspire.

About Salesfive Meet the team